Extensive Online Documentation in Cloud Hosting
If you’ve ordered your very first cloud hosting package through our company or have moved your website over to us, you will get used to our platform and our in-house developed Hepsia hosting Control Panel in a jiffy as we have compiled an elaborate knowledge base where you can find all the info that you could ever need – both general info in regard to the hosting service as a whole and more concrete info about the separate functions that you can use and the complications that you could stumble upon. The articles are available in two locations. The entire article list can be accessed via the Control Panel’s Help section. You can read relevant articles about the different features in every section of the Control Panel as well. You can acquaint yourself with how to accomplish more or less everything, from enabling an .htaccess configuration file to administering an electronic mailing list, and all the articles include in-depth guidelines, so you won’t ever become baffled on account of an unclear text. Naturally, if you chance upon a more specific problem and you don’t find an adequate solution in our knowledge base, you can contact our support team members 24-7.
Extensive Online Documentation in Semi-dedicated Servers
We have compiled an extensive online knowledge base for all our current and prospective clients, so in case you buy a semi-dedicated server account from us, you’ll be able to find any info that you’re searching for at any moment. We’ve got an enormous number of informational help articles, which will help you better understand what’s going on in your semi-dedicated server account – "What is PHP?" and "What are file access permissions?" are simply 2 examples. Our exhaustive manuals will help you accomplish anything you need – extract files from an archive, import a database, forward a domain, etc. On top of that, we also have troubleshooting guidelines, which will enable you to discover what causes a certain problem and the feasible solutions for it. If you are unable to send e-mails or your domain opens an HTTP 500 error message, for example, you can browse our knowledge base and rectify the issue without delay. You can access the articles through each Control Panel section, as well as through the all-encompassing Help section.