Live Chat Support in Cloud Hosting
As we consider the fact that a lot of situations are quickly resolved when you speak to a live person, we provide a live chat service for all of our prospective and active customers. The chat is online every single day and our support agents will help you with a number of questions and situations. If you aren't our customer yet, you're able to learn more about our cloud hosting plans and the web hosting environment in general so that you can be certain that your websites will operate effectively on our servers. If you already have an account and you've got some questions or you encounter any kind of issues with any of our solutions, you will be able to get in touch with us through the live chat and we will provide the required info or help you troubleshoot the issue. You will have to open a support ticket for certain problems which require more time or the help of a sysadmin, still for a variety of basic issues you will receive help right away.
Live Chat Support in Semi-dedicated Servers
The live chat support service that we provide is available every day, even on holidays and weekends. It is the perfect way to learn more details about our Linux semi-dedicated service if you don't have an account yet or to get a problem resolved if you are a client and our support representatives will help you instantly regardless of the time of the day you join our chat. If you are unsure which plan is more suitable for your web sites, in case you need advice whether you should order a certain upgrade and how to order it or in case you have difficulties setting up an email account on your PC, you will be able to get in touch with us and we will provide you with the required details instantly. Our live chat is online even after our telephone lines are off for the day, so when you have an account here, you can rest assured that you will always benefit from instant help with any question or issue that comes up.