Despite the fact that this isn't the keyaspect to recognize a reliable cloud hosting provider from a bad one or a reseller from a real supplier, being able to call and talk to a live person is a sign that you aren't working with a one-person service provider and that you'll be able to get in touch with somebody any time you're looking for help. The telephone support for web hosting services may range from standard to expert, so the issues that can be resolved with a call differ based on the service provider. In the general case, these issues are more basic and include billing or 1st level tech issues since more difficult problems often require a support ticket where both you and the system administrators can track what's going on with a particular situation. However, being able to phone call your service provider will save you lots of time and efforts for the multitude of tiny problems which may eventually show up when you manage your hosting account.

Phone Support in Cloud Hosting

All our cloud hosting plans offer phone support 14 hours a day even on official holidays, which means that if you don't have an account yet, you'll be able to call us and find out more about our solutions or whether we'll meet the system requirements for your websites. For your benefit, we have local telephone lines in the U.S.A., Great Britain and Australia, so that you will be able to call the phone number that is closer to you. If you're a current customer, we can assist you timely with all the general and billing matters as well as with numerous tech matters in order to save you time and efforts - we are aware of the fact that in some cases it is much easier talk with a live person so as to get things done instantly. Certainly, some matters cannot be managed over the phone, so in such a case you have the option to take advantage of our ticketing system.

Phone Support in Semi-dedicated Servers

We provide live phone support 14 hrs a day as part of the support services for each and every semi-dedicated server plan that we offer. Considering that some issues are more difficult and time-consuming, you may need to open a support ticket in case you come across such a problem, but for all of the general, billing or small-scale tech issues you can always give us a call and we'll assist you in a timely manner so as to save you the time you will need to spend on creating a ticket. Even if you don't have an account yet, you're able to find out whether you can host your internet sites on our state-of-the-art cloud platform or you're able to receive any other general info about our semi-dedicated services. We have local numbers in the United States, the United Kingdom and Australia as well as an international number, therefore you're able to call the one that is closer to where you live.