Support Channels

  • Video Tutorials

  • Video Training

  • Our how to video training will assist you with any task within the web hosting Control Panel.

  • F.A.Q.

  • A F.A.Q. Section

  • We deliver an easy–to–use Frequently Answered Questions section where you can find answers to the most frequently asked questions.

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  • Ticketing System

  • A Ticketing System

  • The tech support staff is at your service round the clock to respond to all of your questions. You will get a reply within max 1–hour following your ticket application.

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Forms of Assistance

  • Shared Hosting Support

  • Cloud Hosting Help & Support

  • If you have issues utilizing our Linux cloud hosting service services or need to get more resources for your sites, just let us know and we’ll give you the best support.

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  • VPS Hosting Support

  • VPS Servers Support

  • Assuming that you run into issues working with your SolusVM administration panel, or with any of the free web applications the VPS comes pre–configured with, just notify us.

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  • Dedicated Hosting Support

  • Dedicated Servers Help And Support

  • If you have need for quality tips from a webmaster or wish to modify the set–up of your dedicated server, just notify us.

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  • Semi-dedicated Hosting Support

  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are very intuitive and simple to use. However, if, at any time, you require help, you're able to trust in our 24/7 technical support service.
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