Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • You will find nearly all the answers to your questions in the user–friendly Help Center included in your Hosting Control Panel. It offers an ever–enlarging repository with commonly asked questions and detailed how–to articles prepared by our competent help desk support team.

  • Top quality support service

  • Video Tutorials

  • If you want to see how a task is executed or how a problem is sorted out, rather than just reading about it, then take a look at our selection of educational video tutorials. They cover lots of different topics and will help you quickly find your way around the Hosting Control Panel.

  • Intuitive help center

  • A One–Hour Support Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7 customer support service with a 1–hour support ticket response time guarantee. Our team of experienced techs will be online for you to attend to all the queries that you could have. During non–peak periods, a reply will be given in even less than 20 minutes.