1 hour ticket response
Quick assistance is our dominant concern and that’s why we’ve got a team of well–trained technical support engineers who are prepared to offer a rapid answer to any question that you might possibly have. Simply send your tech support ticket from your Hosting Control Panel and we’ll get back to you within 60 minutes at the latest. In fact, we strive hard and aim for a twenty–minute response time.
An Excellent Support Service
Each member of our technical support staff has lots of years of experience in the Linux cloud hosting service business and almost all of them have worked for us for at least five years. They are all eager to reply to all your questions in the most competent way possible.
A User–Friendly Help Section
In the Hosting Control Panel you can find an intuitive Help Center section where you can get quick tips on how to use our services. You can find the answers to your inquiries in our F.A.Q. database, see more information in the web hosting account management articles or watch our instructional video tutorials.